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PROPERTY: Two apartments and two houses

LOCATION: Norwich, Wymondham and Keswick

It has only been 18 months since landlords Richard and Sue first started working with Norfolk Property Lettings & Management but they are already finding the service is exactly what they were hoping for.

“We let out family houses in Wymondham and Keswick, and we have two two-bedroom apartments in Norwich as well,” Richard explains.

“Our properties have been bought for the rental market over the last 14 years. We decided recently to find an agent for the most difficult aspect - helping us to find reliable tenants.”

We approached the agency and were pleased to find it could offer us a bespoke service to meet our own particular needs.

“The main thing we wanted was to ensure we had good tenants and the agency took that on for us – and did it very well,” he says.

“We now manage everything else ourselves on a day-to-day basis, but they do step in when we are away on holiday.

“We can leave keys with the agency in the knowledge that if there are any problems while we are away then someone is there to take care of them.”

Richard and Sue first approached Norfolk Property Lettings & Management when they were considering buying another property.

“Mike Claxton was very helpful, he offered good guidance on what type of property we should be looking for.

They add: “While Norfolk Property Lettings & Management continues to offer us this good service we will certainly keep using them.

“When you find someone who is decent then you stick with them – and so far we have certainly been looked after very well indeed.”

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