Testimonials

Excellent

Based on 121 reviews

Lewis Boswell

2023-11-23

Very quick turn around from viewing to securing tenancy especially with Zoe!

Faye Harper

2023-11-21

Blown away by the service and care Norfolk Property have shown. Very polite, very prompt responses and just the level of kindness and care shown (my contact was Paul for the viewing, and Zoe for the whole A - Z; the application/ refs/ contracts). Honestly cannot recommend Zoe & the team enough: just a wonderful Wonderful bunch of people to deal with..

Manel Bouzerita

2023-11-09

Me and my partner just moved into our new home and had a great experience throughout the entire process! Adam who showed us the house was very kind and felt more genuine than any other estate agent I’ve met. He answered our questions and wasn’t overly pushy or anything. Then Zoe handled the application and referencing process and it went very well! Great communication and everything went super smoothly. I really recommend these agents if you want a hassle free experience.

Alan Murphy

2023-11-08

Having dealt with other agents, NPS are definitely a step ahead in many respects. Zoe has been an absolute pleasure to deal with and is clearly an asset to the team, making sure everything flows nicely. All emails and correspondence have been dealt with so quickly. Couldn't have asked for a better service.

Kathryn

2023-11-06

Having just gone through the rental process with Norfolk Property Management, we are so happy with the experience we have had, especially from the wonderful Zoe. They kept us in the loop every step of the way, were incredibly efficient and prompt, and were so pleasant to speak with every time. As two people with anxiety disorders, the whole process put us at ease. We could not recommend them more!

Charlotte Mann

2023-11-03

We have been dealing with Zoe morton-reaves and she has been wonderful, every step of the way we have been supported. Any time we have needed something Norfolk Property Management have been super helpful and informative, the level of competence and care from this company is above and beyond what I've experienced before. Would highly recommend this company again.

Lorena Osorio

2023-10-22

My husband and I have had the best experience with Norfolk Property. I have to say that Zoe is fabulous, her interest in finding us the best place to live is priceless. Highly recommended.

Nevertoolate Alan

2023-10-17

I was looking for a property for a few weeks and dealt with a number of letting companies and I can honestly say that Norfolk Property - Zoe Morton - Reeves ( who I dealt with by email) was easily the best! The viewing was excellent, the exchange of emails and information was first class and Zoe always replied to any question, normally within the hour. The whole process went so smoothly and quickly. I wish I could say that experience was uniform, but regretfully that was not the case. Thank you Zoe and team for making the experience way less stressful than I had imagined!!!

donna cook

2023-10-12

Been my housing agents for the past two years and had no problems what so ever. Zoe has been amazing, any questions we’ve had, answered straight away. Amazing service

Sarah Moore

2023-10-09

Norfolk Property Lettings have been looking after our properties since day one. I had another complex change to make today and Zoe had it sorted within hours. As always, a brilliant service.

PROPERTY: Four period properties

LOCATION: Norwich

Norwich landlord Richard* used to let his four properties through a different agent but decided to leave after becoming “disappointed” with their service.

“I had various problems and felt very unhappy that they kept telling me they would sort things out but never did,” he explains.

“In the end, I walked around the city, talking to different agents and asking them questions, and was very impressed when I met Mike, from Norfolk Property Management and Lettings Ltd.”

Richard wanted an agent who could oversee a flexible service for him, which involved finding and managing the tenants.

“I like to do everything else myself, such as repair work to the properties, so I could see this would work well,” he says.

“I now leave this to Mike and his team and so far they have found me very good tenants. I also like the fact he is very fair to the tenants as well as the landlords.”

Richard decided to let all four of his properties through Norfolk Property Management & Lettings Ltd and has been pleased with the arrangement.

He adds: “Communication with Norfolk Property Management & Lettings Ltd is always good and I find the team’s honesty is refreshing.”