Cleanliness – or its lack – has been named by letting agents as the most common reason for tenants losing their deposit.

A survey of 265 ARLA Propertymark member branches found that 88% of agents said the main reason tenants don’t get their deposits back is because they leave the property dirty or messy.

Another 44% cited lack of maintenance such as keeping the garden in a fit state, while 39% said issues of direct damage to the property were the most common reasons for losing a full deposit.

Unpaid rent was cited by 31% of respondents as a common cause, while leftover belongings, unpaid bills and keys not being returned were also highlighted.

The figures are similar to data from the Tenancy Deposit Scheme (TDS).

A TDS spokesman said: “In our recently-published Annual Review, cleaning and damage were the two most common causes for deductions.

“In our insured scheme, cleaning accounted for 56% of disputes, and damage was involved in 51% of cases.

“In the custodial scheme, damage was the most common cause of disputes, accounting for 68%, and cleaning was second at 47%.

“In both schemes, redecoration was the third most common reason for deposit disputes.”

Cleanliness – or its lack – has been named by letting agents as the most common reason for tenants losing their deposit.

A survey of 265 ARLA Propertymark member branches found that 88% of agents said the main reason tenants don’t get their deposits back is because they leave the property dirty or messy.

Another 44% cited lack of maintenance such as keeping the garden in a fit state, while 39% said issues of direct damage to the property were the most common reasons for losing a full deposit.

Unpaid rent was cited by 31% of respondents as a common cause, while leftover belongings, unpaid bills and keys not being returned were also highlighted.

The figures are similar to data from the Tenancy Deposit Scheme (TDS).

A TDS spokesman said: “In our recently-published Annual Review, cleaning and damage were the two most common causes for deductions.

“In our insured scheme, cleaning accounted for 56% of disputes, and damage was involved in 51% of cases.

“In the custodial scheme, damage was the most common cause of disputes, accounting for 68%, and cleaning was second at 47%.

“In both schemes, redecoration was the third most common reason for deposit disputes.”

The most common reasons why tenants don’t get their (full) deposits back at the end of tenancy agreementsPercentage of agents who selected each option
Lack of sufficient cleanliness88%
Lack of maintenance (i.e. overgrown gardens)44%
Direct damage to the property and its contents39%
Unpaid rent at the end of the tenancy31%
Damage due to carelessness and lack of maintenance29%
Unwanted personal belongings left behind12%
Keys not returned at the end of tenancy2%
Unpaid bills at the end of the tenancy2%
Pest infestation2%
Author avatar
http://norfolkproperty.co.uk

Post a comment

Your email address will not be published. Required fields are marked *

We use cookies to give you the best experience.