Amelia House


PROPERTY: Two-bedroom, city centre apartment

LOCATION: Norwich, Norfolk

Paula first joined Norfolk Property Lettings & Management 21 years ago when she was moving abroad and wanted someone to oversee the letting of her family home.

Since then she has been so pleased with the service that she has also asked them to manage the lettings of a two-bedroom apartment and a one-bedroom house.

“Mike was recommended to me by a friend all those years ago and it worked out so well that I have stayed with his company ever since,” she says.

“I have always felt the service to be very professional and the whole team to be extremely friendly and helpful.

“I like being able to call up or go into the office, knowing there will be always be someone with experience there to help out.”

After taking on the apartment, which is in a converted shoe factory, and the small house, also in Norwich, Paula has left the full management of both to the company.

She says she has complete confidence in their tenant vetting procedure and their ability to oversee necessary repairs.

“We have never had a difficult tenant and the properties have never been left in a mess when people have left. I trust the team’s judgment in choosing the right people.”

Paula adds: “I would recommend Norfolk Property Lettings & Management 100 per cent to any other landlords looking for an agent to work with.”

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