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PROPERTY: Four period properties

LOCATION: Norwich

Norwich landlord Richard* used to let his four properties through a different agent but decided to leave after becoming “disappointed” with their service.

“I had various problems and felt very unhappy that they kept telling me they would sort things out but never did,” he explains.

“In the end, I walked around the city, talking to different agents and asking them questions, and was very impressed when I met Mike, from Norfolk Property Lettings and Management.”

Richard wanted an agent who could oversee a flexible service for him, which involved finding and managing the tenants.

“I like to do everything else myself, such as repair work to the properties, so I could see this would work well,” he says.

“I now leave this to Mike and his team and so far they have found me very good tenants. I also like the fact he is very fair to the tenants as well as the landlords.”

Richard decided to let all four of his properties through Norfolk Property Lettings and Management and has been pleased with the arrangement.

He adds: “Communication with Norfolk Property Lettings and Management is always good and I find the team’s honesty is refreshing.”

*Name has been changed.

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