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PROPERTY: Various

LOCATION: Across Norwich

For more than a decade now Robert Tooke and Andrew Chapman of AR Plumbing and Heating have been working with Norfolk Property Lettings and Management.

 Based in Taverham, but working across Norwich, the company takes on anything from replacing a tap washer to fitting and tiling new bathrooms.

They respond to call-outs, issue gas certificates and install whole heating systems.

“We carry out work for Norfolk Property Lettings and Management on everything from their small studio flats to their large country houses,” says Robert.

“We have been on the phone to Mile on Saturday nights and Sunday mornings at times – the nature of the job does often mean working unsociable hours.”

Norfolk Property Lettings and Management has a reputation for using good, reliable contractors, who carry out high quality work.

Their plumbers need to be able to respond to emergency situations and to carry out work that landlords, tenants and the agency are all happy with.

“We have a very good working relationship with Norfolk Property Lettings and Management,” Robert stresses.

“We listen to what they want us to do and they in turn listen to us when we give them advice on what is required or how something should be done.

“We trust them and they trust us.”

AR Plumbing and Heating works for other commercial clients in the area, as well as for domestic customers.

“Norfolk Property Lettings and Management is a reputable company and runs a very tight ship,” he adds.

“It is important to have a good relationship with your customers and we believe we work very well Norfolk Property Lettings and Management.”

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